Club flew off T200 iron

RE: Club flew off T200 iron

Douglas B — Wed, 23 Feb 2022 02:22:33 GMT

An update, we've now had 3 heads fly off the last being this past weekend and a tourney. Golf Galaxy has been good to deal with, like us, have been waiting on titleist to make it right.

I'm afraid at this point it's too late my son's now been fit for a new set of miz Irons. It's sad titleist customer service took such a turn for the worse.

Through all of this and my communications with Golf Galaxy and titleist not once has a titleist rep contacted me, not once. They truly could care less.

Again, Golf Galaxy has been very good, quick to reply and really seem to be stuck in the middle.

RE: Club flew off T200 iron

Douglas B — Fri, 03 Dec 2021 18:36:13 GMT

Purchased my son a custom set of T200, the 8 iron head flew off about 2 weeks ago and yesterday the 7 iron head flew off.

He plays on the high school varsity team, I'm just thankful they haven't flown off during a tourny.

In regards to Titleist support, there isn't any other than go back to the retailer I purchased the set through even though Titleist built the set and shipped them to me.

Quick and dismissive has been my first and only experience with Titleist customer support.

RE: Club flew off T200 iron

ADrago — Tue, 09 Nov 2021 01:36:06 GMT

First my 7 iron T200 head flew off, months later, my 8 iron head flew off.
I contacted Titelist and now I have to send them back to inspect and epoxy heads (I hope). Now I have to be without clubs until they’re returned. Im so disappointed. Good customer service would have…
1. Sent me replacement to use
2. I send my clubs in box received with replacements.
3. I receive repaired clubs.
4. I send back replacements.
I guess i live in a world that doesnt exist anymore.

RE: Club flew off T200 iron

Connor H — Sun, 07 Nov 2021 04:18:19 GMT

Don’t have a t200 question but thought I throw it out there.

I purchased 2021 t100 irons about three weeks ago and have played several rounds with them. I’ve noticed that there’s dents and nicks on several of the irons in spots were they shouldn’t be any wear. I’ve been playing with a set of dci’s and barely have a dent from bag chatter and have played them since high school. It’s like the metal is extremely soft around the backside of club. Hard to explain. They might be defective. What should I do? I payed a lot of money for my irons.

RE: Club flew off T200 iron

Dale V — Tue, 20 Jul 2021 18:05:48 GMT

Go camp on your retailer's doorstep. Titleist needs to get it returned through them. That's how Titleist tracks products, not directly with the consumer unless it was something you purchased directly through the website.

RE: Club flew off T200 iron

Stefan M — Tue, 20 Jul 2021 10:18:47 GMT

Hi all

I received my new titleist t200 about two/three weeks ago. Played a few times and the club head of the 7 iron flew off. The shaft also seems to be broken. Obviously, I’m very disappointed and I will reach out to titleist. I’ve also talked to my retailer but they don’t seem to be very responsive…

RE: Club flew off T200 iron

Tyler H — Fri, 21 May 2021 16:06:24 GMT

Call Customer Service at 800-742-7609 and they will take care of the issue. You can also go back to the retailer that you purchase the clubs from and they will be able to initiate a warranty claim for you.

RE: Club flew off T200 iron

Bob B — Fri, 21 May 2021 14:30:12 GMT

Launched the head off my T200 7 iron yesterday, on the driving range. Have not even got to play a round of golf with them yet. They are still basically new!

RE: Club flew off T200 iron

MMarchand — Mon, 29 Mar 2021 03:37:19 GMT

Brand new, third time out and the back plate on my seven iron is gone after playing nine holes. Back of the face is tacky where the insert used to be. I was loving them til this... Noe not so sure. www.titleist.com/.../m89mtu8u75mwzzuqdoxv

RE: Club flew off T200 iron

Carl C. — Wed, 20 Jan 2021 06:01:58 GMT

Reading about the issues with the epoxy and wondering if there is a way to be proactive to see if a set was in the bad batch or not? I have a new set of T200s and 3 Vokey wedges in the bag that arrived in December and have not had a chance to play because of Iowa winter. It would be nice to know that I won’t be running into an issue once golf season gets here.

RE: Club flew off T200 iron

AFong — Thu, 14 Jan 2021 10:11:57 GMT

Not an iron but my tsi3 cracked right where the adapter tip is glued on. Only used it for 8 rounds and a couple times on the range.

Had a return authority setup and head and shaft sent back to titleist in aus. Just waiting for it to come back! Guy at my local proshop mentioned something about a batch of clubs with the epoxy issue

RE: Club flew off T200 iron

John N — Wed, 13 Jan 2021 02:42:54 GMT

Titleist is the class of the industry, excellent clubs and even better customer service! I can’t wait to do a driver fitting in April for the Tsi drivers. A little too cold and snowy in WI right now, and I prefer to try them outside in the real world!

RE: Club flew off T200 iron

John N — Fri, 04 Dec 2020 21:42:57 GMT

A brand new set of T200 irons from Titleist was just received. Thanks very much for the excellent customer service. I can’t wait to do a Tsi driver fitting! Thanks to Wally at Dicks in Grafton WI for taking great care of me as well!

RE: Club flew off T200 iron

John N — Thu, 12 Nov 2020 17:25:24 GMT

Titleist is shipping a new set of irons for me. I took the complete set to Dicks after receiving a reply from Titleist Customer Service. Thanks Titleist!

RE: Club flew off T200 iron

Deno — Fri, 06 Nov 2020 07:16:32 GMT

Great communiction from Alan. Titleist will make it right. As Dale stated, get the entire set looked at.

Deno

RE: Club flew off T200 iron

jim p — Thu, 05 Nov 2020 20:59:50 GMT

[quote user="John N"]

I’m very disappointed! Have been a proud owner of Titleist clubs for 20 years. Last December I purchased a full set of T200 irons and since have suffered 3 failures of the epoxy that bonds the shaft to the clubhead. All failures occurred on clean strikes. I have a set of MB irons purchased new in 2006 and never had a single issue. As I am getting tired of taking them to Dicks for repair, I’ll fix them myself with beaded epoxy. What happened to the quality? Love the irons but who needs the headaches that go with them. I had to play the last 11 holes in an event yesterday without a 5 iron. My set of T200’s cost 1400$. Not a happy customer here.

[/quote]

The same thing happened to my T200 4 iron. Call Titleist directly. I think you will be pleasantly surprised.

RE: Club flew off T200 iron

Dale V — Thu, 05 Nov 2020 19:11:36 GMT

John N, as stated above by Allan, they found out after the fact that the epoxy was bad and since have corrected it. It would be the entire set of irons. You should have Dick's (since you bought them there) send the entire set back for repair. If you keep addressing each iron individually, eventually you will go past the length of the warranty. Titleist had no way of knowing this was going to happen but has agreed to make it right. Take them up on the fix all at once and you can then play all your irons with confidence that they will be good for a long time. Allan also provided a phone number. Call them.

T200 epoxy failures

John N — Thu, 05 Nov 2020 17:58:52 GMT

RE: Club flew off T200 iron

Don O — Wed, 12 Aug 2020 18:11:22 GMT

Your dealer can contact Titleist. They will make you whole. The set will be returned and they will repair or replace to fully guarantee their work.

Do you store your clubs in a hot spot, either a garage or car trunk? I've had one head come loose, but I was at a Women's USGA Open where the ambient temperature was 104 and the clubs were in the trunk in a car parked on a blacktop parking lot w/o shade for 3 days prior to playing. ...Lesson learned.

Also, hopefully you didn't buy them on an internet site that shipped from China. They would be forgeries.

RE: Club flew off T200 iron

Jerry M — Wed, 12 Aug 2020 17:02:18 GMT

Ok Things happen and to spend $1200 for a set would be very frustrating. All of this sounds like a bad batch of epoxy.

But look at the bright side.....you are dealing with a company that has great service, is very responsive and cares about their customers.

RE: Club flew off T200 iron

JGrant — Wed, 12 Aug 2020 14:00:22 GMT

I have had 4 of my T-200 irons fall apart. I am not sure how it could be just bad epoxy but at $1200 for a set of irons I would like my money back.

RE: Club flew off T200 iron

GStuart — Wed, 27 May 2020 16:00:28 GMT

Super unfortunate but nothing is perfect. I’ve had lesser quality stuff last a long time and high quality stuff crap out on me. So far, my 714 AP2s have been stellar!

RE: Club flew off T200 iron

jim p — Wed, 27 May 2020 02:46:47 GMT

For those that had the head come loose from the shaft, I just received a tracking number from Fedex. My replacement clubs are enroute mad will be here tomorrow. A huge thank you to Titleist. Not only do you produce superior clubs, but your customer relations is second to none. #Titleistloyalist.

RE: Club flew off T200 iron

Raphael M — Thu, 14 May 2020 07:07:30 GMT

Had the same thing happening to my custom fitted T200 4-iron (built in the UK) just a week ago, had to go find the clubhead on the driving range... The 4-iron is easily the club I hit the least in my iron set.

Went back to the shop, they glued it back on free of charge. No big deal, as long as it doesn't keep happening to my other irons as well.

RE: Club flew off T200 iron

Jeff K — Wed, 13 May 2020 06:52:26 GMT

I had the head of my T-MB 2 iron fly off just before the courses all shut. Sadly the head flew into a lake so I won't be repairing it.