Shipping

Please review the shipping and delivery details for orders placed on Titleist.co.uk. All delivery times quoted are based on UK mainland only, Highlands & Islands will have increased delivery times. Titleist.co.uk only deliver to the UK. Check order status here If you have a question about the My Titleist experience, please call our dedicated support line at: 0800 090 918 M-F 8:30AM - 5:00PM or email: mytitleist_uk@titleist.co.uk

Holiday Shipping Times

🎄 Christmas Delivery Deadlines 🎄

Give the gift of performance this Christmas.
To ensure your Titleist order arrives in time for the holidays, please place your order before the dates below:

Stock Golf Balls
Place your order by Thursday 19th December for guaranteed Christmas delivery.
(Includes all non-customised golf balls.)

Custom Golf Balls
Place your order by Tuesday 17th December for guaranteed Christmas delivery.
(Includes golf balls personalised with text and/or logos.)

Titleist Golf Gear
Place your order by Thursday 19th December for guaranteed Christmas delivery.

Final Shipping Date
Orders placed after these dates will continue to ship until Monday 22nd December, but delivery before Christmas cannot be guaranteed.


Delivery Timelines

Stock Golf Ball Shipments:
All orders of stock, non-customised golf balls will ship within 2 business days.

Custom Golf Ball Shipments:
All orders of custom golf balls (golf balls with text and/or logo) will ship within 5 business days.

Gear Shipments:
All Titleist golf gear items will ship within 2 business days or less.

Stock gear and custom golf ball products will ship separately.

Returns Policy

All sales of personalised or custom products are final and may not be returned. If you purchased a personalised or customised product online and you would like to talk to our Titleist experts about any inaccuracies, defects, or if it was damaged during shipping, please contact our customer service team at 0800 090 918 M-F 8:30AM - 5:00PM or email: mytitleist_uk@titleist.co.uk

If you purchased golf balls that were not personalised or customised you can arrange a return online here and if you have any questions please contact our customer service team at 0800 090 918 M-F 8:30AM - 5:00PM or email: mytitleist_uk@titleist.co.uk

If you are not completely satisfied with your Golf Gear, Apparel purchase(s) on Titleist.co.uk, you may return it to us for a refund. We will refund unused, unaltered Golf Gear merchandise with all labels and tags attached in the original packaging within 30 days of the original purchase date. Shipping and handling charges are not refundable with Highlands and Islands typically excluded from Free returns. Final sale items are not eligible for returns. You can arrange a return online here  or if you need help please contact our customer service team at 0800 090 918 M-F 8:30AM - 5:00PM or email: mytitleist_uk@titleist.co.uk