I have the 2019 version of the T 200. Been an issue on those from the beginning but if you notice over time the newer models have been cleaned up to eliminate that.

Sorry to hear about your issue and that your first post on this forum has to be a complaint. The issue was not on T350 but on prior generation T200 and T300. It definitely was not wide spread based on how many hundreds of thousands of irons were produced and in play. Yes, some epoxy has given way to some backplates and when those clubs were still in production, Titleist did some replacements or players just added more epoxy and fixed their own. With those heads long past production, replacement is limited to finding a second-hand club or just playing without the cosmetic back plate. Double check the inside of your golf bag in case it fell down in there. Also, tap the back of your other irons to see if they all feel solid or if the epoxy is loose on any others. Current T series have gone away from the backplates which looks great and will ensure long life with limited chance of defects.

Yes it's unfortunate, and Titleist finally did away with the stick-on back plates. I still have the combo T200/T350 from a couple years ago, and have had to re-install 3 of the back plates. I started checking them after each round so I was able to fix it before they completely popped off. Pretty easy fix. a little clean up and a little club epoxy. Once I reinstalled, they never came loose again. Maybe you can find a beat up 7 iron cheap and carefully pop off the back plate.

Hey Pal. We here in the United States are long time Titleist customers as well. Based on the exchange rate I am assuming that you are in Europe. Did you try to contact customer service in Europe? Here is the warranty information for European clubs with instructions on how to handle any issues. If you go to the bottom of this site where it says United States and scroll til you find the country you live in you can find customer service that serves your area. You can either email them or call them. I have the 2023 T350s and play three days a week and have had no issues with my irons. I do ride a cart due to medical issues. So they do bang a bit and have held up well. Anticipate purchasing a new set when they come out next year. After two (2023/2025) cycles they are showing some wear in the middle of the grooves. One of the best Titleist control irons I have ever played. Wishing you the best.

Limited One-Year Warranty Information

Although Titleist is committed to satisfying golfers with golf products of superior performance and quality, there is a chance a warranty claim may arise.

Acushnet Europe Ltd warrants its Titleist products for a period of one year from the date of purchase against defects in materials or workmanship. Should your Titleist product fail to perform for either of the above reasons, we will at our option, repair it or replace it with an equivalent product at no charge. To obtain the benefits of this warranty, please contact your local golf shop to set up a Return Authorisation. If you need assistance locating a shop in your area, please visit the Titleist Golf Shop Locator. Enclose the original receipt along with an explanation of the defect in writing. We ask that all parts of the product be returned to the repair department and that the product remain in original factory condition. Warranty claims presented without the original sales slip will be reviewed at our sole discretion. Acushnet Europe Ltd reserves the right to inspect all warranty claims to determine the extent of warranty applications. All products returned for warranty claims become the property of Acushnet Europe Ltd.

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