July 15, 2020 at 08:10 PM
having had titleist bags for nigh on 30yrs with only zip pull failing on 2017 staff bag which titleist generously sorted out for me, after 3 weeks of light use, ball pouch zip for above bag lost one of its teeth and now doesn’t work.
Will send back to pro shop tomorrow as fully confident in customer service considering 90% of bag content over the years has been Titleist and probably kept local pro solvent over years, however thought Titleist had sorted out reoccurring zip issues with their bags noting that rubber zip pulls were changed to metal for this release. Luckily got staff stand bag as back up. Any similar stories?
Quite disappointed as bag looks amazing and found Titleist/ vokey/ scotty Cameron exceptional products.
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